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Remote assistance for mobile devices

With RemotePC HelpDesk, deliver remote support for your customers mobile-specific issues. Guide customers to install HelpDesk Host app on their iOS or Android devices. You can then remotely control their mobile devices from your computer or web browser.

Even if you are on the go, use the HelpDesk Mobile Viewer app on your iOS or Android mobile to deliver timely assistance.

Screen Sharing

Your customers can share the screen of their mobile device for communicating the issue with ease; after all it is easier to show than describe! Similarly, share your screen with them to demonstrate how to configure an application or troubleshoot an issue.

System Requirements

For iOS

Requires iOS version 13.0 or later. Compatible with iPhone, iPad, and iPod touch

For Android

Supports Android version 5 or later